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Frequently Asked Questions

General

LED stands for light emitting diode.

LEDs are a type of solid-state lighting that is extremely efficient and long-lasting. They're an environmentally friendly choice for lighting due to their low energy consumption and longevity.

Simply put, a light-emitting diode is a semiconductor light source that permits current flow only in one direction and emits light as the current flows through it. Electrons in the semiconductor combine with electron holes and release energy in the form of photons. Photons are visible light!

View more in depth information on how LEDs work.

LED lighting is known for its long lifespan. On average, LED lights can last about 50,000 hours (5.7 years of continuous operation) or even longer. This estimate depends on the specific product, usage conditions, and brightness levels.

This is significantly longer than traditional incandescent or fluorescent lights, which typically last around 1,000 to 2,000 hours. The extended lifespan of LED lighting means less frequent replacement, reduced maintenance costs, and longer-lasting illumination. With proper usage and care, LED lights can provide reliable and durable lighting for many years.

There are so many advantages of switching to LED lighting!

Some of the top benefits include:

  • Energy Efficiency - LED lights are exceptionally energy-efficient, consuming significantly less power than traditional lighting sources. This significant efficiency helps save on electricity bills.

  • Versatility - LEDs are well-suited for outdoor and harsh environments due to their durability and resistance to shock, vibration, and extreme temperatures. They are commonly used in street lighting, bridges, tunnels, architectural lighting, and industrial settings.

  • Long Lifespan - LEDs have a much longer operational life compared to traditional lighting. This extended lifespan makes them suitable for installations where maintenance and replacement costs are significant factors.

  • Color Range and Tunability - LEDs are available in a wide spectrum of tones, brightness outputs, and color temperatures can be adjusted to personalize ambiance or mood.

  • Instantaneous Lighting - LEDs provide instant lighting without the warm-up time required by some traditional lighting sources. This feature is valuable in applications where quick and responsive lighting is crucial.

  • Dimmability - Many LED fixtures and bulbs are dimmable, offering users control over the intensity of light. This versatility is beneficial in various settings, including residential, commercial, and hospitality environments.

  • Directional Lighting - LEDs emit light in specific directions, reducing the need for reflectors and diffusers. This characteristic makes them ideal for applications where focused or directional lighting is required, such as spotlights or recessed lighting.

  • Environmentally Friendly - LED lighting contains no harmful substances like mercury, contributing to reduced environmental impact and safer manufacturing, disposal, and recycling processes.

While there aren't outright 'disadvantages' to LED lighting, there are certain factors that can dissuade one from choosing to use them.

  • Higher initial cost - Although LED lighting is more cost-effective in the long run, the upfront cost of LED bulbs and fixtures can be higher than traditional lighting options.

  • Potential light quality issues - Some early LED products had issues with color rendering, flicker, or harsh light quality, but modern LEDs have improved significantly in this regard.

  • Heat management - LEDs generate some heat, and proper heat management is crucial for optimal performance and lifespan. Not leaving space for heat to dissipate can shorten the life of your LEDs.

CRI stands for Color Rendering Index, and it's a measure of a light source's ability to accurately render colors compared to natural sunlight. In simpler terms, CRI measures how accurately colors appear under a particular light source compared to how they would appear under natural sunlight.

Here's why CRI matters:

  • Color Accuracy - A higher CRI value indicates that the light source can reproduce colors more accurately. This is particularly important in settings where color differentiation is critical, such as art studios, retail stores, galleries, and design studios.

  • Visual Comfort: Lighting with a high CRI tends to provide better visual comfort and perception, as colors appear more vivid and true to life. This can contribute to improved visual clarity, reduced eye strain, and enhanced overall comfort in indoor environments.

  • Product Appearance: In retail environments, accurate color rendering is essential for showcasing products in their true colors. Customers are more likely to make purchasing decisions based on the appearance of products under high-CRI lighting, leading to better sales outcomes.

  • Health and Well-being: Lighting with high CRI values can positively impact mood, productivity, and well-being. Colors appear more vibrant and natural, creating a more pleasant and inviting atmosphere in homes, offices, and public spaces.

  • Aesthetic Appeal: Lighting designers and architects often prioritize CRI when selecting light sources for architectural lighting, interior design, and landscaping projects. High-CRI lighting can enhance the aesthetic appeal of spaces, highlighting architectural features and creating visually appealing environments.

  • Color Consistency: Consistent color rendering across different light sources ensures uniformity and cohesion in lighting design. This is particularly important in settings where multiple light sources are used, such as museums, galleries, and hospitality venues.

No, unlike CFLs (compact fluorescent lamps), LED lights do not contain any harmful materials such as mercury or other toxic substances.

This not only makes them safer for both human health and the environment but also reduces the risk of accidental exposure. Plus, LED lights are highly energy-efficient, consuming significantly less electricity compared to traditional lighting options. Additionally, they have a longer lifespan, reducing the frequency of replacement and waste generation. These factors make LED lights an eco-friendly and sustainable choice for lighting solutions.

No, LEDs are especially known for their energy efficiency and consume significantly less electricity compared to traditional lighting options.

LED technology allows them to convert a higher percentage of electrical energy into visible light, resulting in less wasted energy as heat. LED lighting is designed to provide bright illumination while using minimal power. This energy efficiency makes them a cost-effective and environmentally friendly choice for lighting applications.

The amount you save by switching to LED lighting will vary depending on factors such as your current lighting setup, usage patterns, and the cost of electricity in your area.

However, it is worth noting that LED lights are highly energy-efficient and can use up to 75% less energy than traditional incandescent lights. This significant reduction in energy consumption can result in substantial savings on your energy bill over time.

Additionally, LED lights have a longer lifespan compared to incandescent lights, which means you may also save on replacement and maintenance costs in the long run. So, not only can you save on your energy bills, but switching to LED lights can also be a cost-effective and environmentally friendly choice for your lighting needs.

LED light temperatures are often described using the correlated color temperature (CCT) scale, measured in Kelvins (K). Different temperatures represent different colors of light, influencing the mood, atmosphere, and functionality of a space.

Here's what the different LED light temperatures mean:

Antique Warm White (2200K) –

  • Emits a deep, amber light similar to Edison bulbs.
  • Ideal for creating a relaxed ambiance in residential spaces like bedrooms, living rooms, or dining areas.
  • This temperature is popular for decorative lighting applications, such as pendant lights, chandeliers, and accent lighting.

Ultra-Warm White (2700K) –

  • Emits a soft, warm glow.
  • Creates a very cozy and intimate atmosphere.
  • Often selected for decorative lighting, such as accent lighting, pendant lights, or chandeliers.
  • Preferred in settings where an intimate environment is essential.

Warm White (3000K-3500K) –

  • Warm white light has a warm, yellowish tone.
  • Similar to the warm glow of traditional incandescent bulbs.
  • Creates a cozy and inviting ambiance.
  • Ideal for living rooms, bedrooms, dining areas, and places where a relaxed and comfortable atmosphere is desired.
  • Often chosen for residential and hospitality settings.

Natural White (4000K) –

  • Natural white light falls between cool and warm tones.
  • Offers a more neutral and comfortable atmosphere.
  • Suitable for a variety of settings, including kitchens, bathrooms, and retail spaces.
  • Provides a versatile hue that works well in both residential and commercial applications.

Cool White (5500K) –

  • Cool white light has a crisp, almost bluish tone similar to natural daylight.
  • Offers a bright and energetic ambiance.
  • Ideal for task lighting, offices, workspaces, and areas where a vibrant and alert environment is preferred.
  • Commonly used in commercial, industrial, and safety settings or spaces where accurate color rendering is crucial, such as workshops, retail, or art studios.

In a nutshell, the lower temperatures (2200K to 3000K) emit warmer, more yellow-toned light, creating a cozy and relaxed atmosphere. As you move towards the higher temperatures (3500K to 5500K), the light becomes cooler and whiter, resembling daylight and providing better visibility for tasks.

Yes, our DMX-controlled RGB LED strip lights and 24V RGB LED Tape Lights offer no-lag, full-color control, even across multiple zones when using DMX.

This means that you can quickly change hues to match the atmosphere, making it suitable for dynamic installations like restaurants, event venues, or stage lighting.

  • Residential Lighting - LED bulbs and fixtures are commonly used for indoor and outdoor residential lighting, including ceiling lights, lamps, track lighting, and landscape lighting. LED technology provides energy-efficient lighting solutions for homes while offering various color temperatures and dimming options.

  • Commercial Lighting - LED lighting in all forms (strip lights, bulbs, panels, troffers) is extensively used in commercial settings such as offices, retail stores, hotels, restaurants, and warehouses. LED fixtures offer bright, uniform illumination with lower energy consumption and longer lifespan, making them ideal for general lighting, task lighting, accent lighting, and signage.

  • Street and Roadway Lighting - LED streetlights and roadway lighting fixtures are increasingly replacing traditional high-pressure sodium (HPS) and metal halide lamps in urban and rural areas. LED streetlights provide better visibility, reduced light pollution, and significant energy savings for municipalities.

  • Architectural Lighting - LED lighting is widely used for architectural illumination to enhance the aesthetics and functionality of buildings, bridges, monuments, and landmarks. LED fixtures can create dynamic lighting effects, accentuate architectural features, and change colors to suit different occasions or events.

  • Industrial Lighting - LED lighting is suitable for industrial environments such as manufacturing facilities, warehouses, factories, and distribution centers. High-bay LED fixtures provide bright and uniform illumination for large indoor spaces while withstanding harsh conditions, temperature fluctuations, and vibrations.

  • Hospitality and Entertainment Lighting - LED lighting plays a crucial role in the hospitality and entertainment industries, including hotels, restaurants, bars, theaters, casinos, and nightclubs. LED fixtures offer customizable lighting solutions for ambiance, mood lighting, stage lighting, and special effects, enhancing the overall guest experience.

  • Transportation Lighting - LED lighting is used in various transportation applications, including vehicle headlights, taillights, brake lights, and interior lighting. LED technology provides bright, energy-efficient lighting for automobiles, motorcycles, bicycles, buses, trains, airplanes, and marine vessels.

  • Healthcare Lighting - LED lighting is employed in healthcare facilities such as hospitals, clinics, laboratories, and senior living facilities. LED fixtures offer adjustable color temperatures and lighting levels to support patient comfort, staff productivity, and circadian rhythm regulation.

  • Sports Lighting - LED lighting is increasingly used for sports venues, stadiums, arenas, and recreational facilities. LED fixtures provide high-quality illumination for outdoor and indoor sports activities, broadcasting, and spectator visibility while minimizing glare and energy consumption.

  • Horticultural Lighting - LED lights are used for indoor farming, hydroponics, vertical farming, and greenhouse cultivation. LED technology allows growers to provide plants with specific wavelengths of light for optimal growth, flowering, and fruiting, while consuming less energy and producing less heat compared to traditional lighting sources.

These are just some examples of the diverse applications of LED lighting across various industries and sectors. The versatility and efficiency of LED technology continue to drive its adoption in new and innovative lighting solutions.

LED strip lights do not attract bugs as they do not emit UV light.

Typically, bugs are attracted to traditional lighting sources that emit UV or warm light, such as incandescent bulbs. LED lights produce very little heat and emit a narrow spectrum of light that is less appealing to them so you can enjoy LED lighting on your porch, deck, or patio without worrying about attracting any unwanted winged critters.

The choice depends on the type of ambiance you want to create. If you need clear and bright light for working, you may opt for a Cool White (5000K or higher).

If you prefer a softer and more relaxing atmosphere, go for Warm White or Ultra Warm White (2700K-3500K). Natural White (4000K-4500K) works well if you need a balanced and neutral light.

Generally, warmer lights (lower Kelvin) are better for relaxed and intimate settings, while cooler lights (higher Kelvin) are better for concentration and active areas. Here are some general tips to consider: 

  • Consider the Atmosphere – Think about the mood or atmosphere you want to create in each space. Cooler temperatures are more energizing, while warmer tones are more relaxing and comfortable.

  • Application – Different color temperatures are suitable for different applications. For example, cool white might be ideal for a well-lit workspace, while warm white is often preferred for a bedroom or living room.

  • Personal Preference – Ultimately, personal preference plays a significant role. Choose the color temperature that aligns with your aesthetic preferences and complements the overall design of your space.

120V LED Strip Lights

LED strip lights , also known as LED tape lights or LED ribbon lights, are flexible circuit boards with integrated light-emitting diodes (LEDs) that emit light when an electric current passes through them. They are commonly used for decorative lighting, accent lighting, and task lighting in various applications such as home decor, architectural lighting, automotive lighting, and stage lighting.

Here are some key features and aspects of LED strip lights:

  • Flexible Design – LED strip lights are typically mounted on a flexible circuit board, allowing them to bend and conform to various shapes and surfaces. This flexibility makes them suitable for a wide range of installations.

  • Customization - They come in various lengths, colors, and brightness levels, offering versatility and customization options to suit different lighting needs and preferences.

  • Energy Efficiency - LED technology is highly energy-efficient, consuming less power than traditional lighting sources while producing bright and uniform illumination.

  • LEDs – The strips consist of individual LED chips evenly spaced along the circuit board. LED technology provides energy-efficient illumination and comes in various color options, including single-color and multicolor (RGB) variants.

  • Brightness – LED strip lights are available in different brightness levels, measured in lumens. This allows users to choose the right intensity of light for their specific needs.

  • Long Lifespan - LED strip lights have a long lifespan, often lasting tens of thousands of hours before needing replacement. This longevity reduces maintenance costs and the frequency of bulb replacements.

  • Color Options – LED strips are available in various color temperatures, ranging from warm white (2200K-3500K) to cooler white (4000K-5500K). RGB LED strips offer the ability to produce a wide spectrum of colors by combining red, green, and blue LEDs.

  • Dimmable – Many LED strip lights are dimmable, providing users with the ability to adjust the brightness level to create the desired ambiance.

  • Waterproof Variants – Water-resistant or waterproof LED strip lights are available for outdoor or wet area applications. These are protected against moisture, allowing them to be used in locations such as gardens, patios, or bathrooms.

  • Low Heat Emission - LEDs emit very little heat compared to incandescent bulbs, making LED strip lights safe to touch and suitable for use in temperature-sensitive environments.

LED strip lights are available in both dimmable and non-dimmable versions, depending on the specific model and manufacturer.

To ensure dimmability, it is important to choose LED strip lights that are specifically labeled as dimmable or compatible with dimming systems. These dimmable LED strip lights can be controlled using compatible dimmer switches, remote controls, or smart lighting systems.

All Lumilum 120V LED strip lights are dimmable.

All Lumilum 24V LED tape lights are dimmable paired with the appropriate wall-mounted dimmer and power supply that supports dimming.

LED strip lights are incredibly versatile and can be used for various purposes across different settings. Here are some common applications:

  • Home Decor - LED strip lights are popular for enhancing the ambiance of living spaces, kitchens, bedrooms, and outdoor areas. They can be used to create soft, indirect lighting, highlight architectural features, or add accents to furniture and decor.

  • Architectural Lighting - LED strip lights are commonly used to illuminate architectural features such as coves, tray ceilings, staircases, and columns. They can add depth and visual interest to interior and exterior spaces, enhancing the overall design.

  • Task Lighting - LED strip lights are ideal for task lighting in areas where focused illumination is needed, such as under cabinets in kitchens, workbenches in garages, or desks in home offices. They provide bright, energy-efficient lighting that improves visibility and productivity.

  • Accent Lighting - LED strip lights can be used to accentuate specific areas or objects, such as artwork, sculptures, or displays. They can create focal points and draw attention to certain elements within a space, adding drama and visual impact.

  • Entertainment and Media - LED strip lights are commonly used in home theaters, media rooms, and gaming setups to create immersive lighting effects. They can synchronize with music or video content, changing colors and patterns to enhance the viewing experience.

  • Outdoor Lighting - LED strip lights are suitable for outdoor use and can be used to illuminate patios, decks, pathways, and landscaping features. They are weather-resistant and can withstand exposure to the elements, providing decorative and functional lighting for outdoor living spaces.

  • Commercial and Retail - LED strip lights are widely used in commercial and retail settings for signage, display lighting, and branding. They can highlight products, create eye-catching displays, and attract customers with vibrant, energy-efficient lighting.

  • Hospitality and Events - LED strip lights are commonly used in hotels, restaurants, bars, and event venues for decorative lighting, mood lighting, and ambiance enhancement. They can create custom lighting effects for special events, parties, and celebrations.

Yes, LED strip lights can be cut to a desired length, allowing for customization to fit your specific lighting requirements, but it's important to do it in the right spot to ensure they aren't damaged. Cutting intervals vary by manufacturer and type of strip, but there are indication marks on the strip that designate where it is safe to splice.

Lumilum LED strip lights cutting increments: 120V strip models can be easily cut every 12 inches / 1 foot at the marked points indicated with a scissor icon.

Yes, of course they can! That's a top reason of why LED strip lights are so great, they are easy to use and can be reconnected in multiple way once cut.

Connecting or reconnecting strip lights is simple, just choose LED accessories like power cables, strip connectors, strip extensions, jumper cables, or if you have experience soldering, you can directly link strips with a solder.

Yes, LED strip lights can be left on for extended periods, including being left on all the time. LED strip lights are designed to be energy-efficient and have a long lifespan, making them suitable for continuous operation.

However, there are a few considerations to keep in mind:

  • Heat Dissipation - While LED strip lights produce minimal heat compared to traditional lighting sources, they still generate some heat during operation. Ensure that the LED strip lights are installed in a well-ventilated area to allow for proper heat dissipation, which can help prolong their lifespan.

  • Power Consumption - Although LED strip lights are energy-efficient, leaving them on continuously will still consume electricity. Consider the impact on energy bills and environmental sustainability when deciding whether to leave LED strip lights on all the time.

  • Lifespan: LED strip lights have a long lifespan, typically ranging from 30,000 to 50,000 hours of continuous operation. Continuous use may slightly reduce the overall lifespan of the LED strip lights, but they should still last for many years before needing replacement.

  • Dimming and Control: To further minimize energy consumption, consider using dimmable LED strip lights and control systems that allow you to adjust the brightness levels based on the time of day or specific lighting requirements.

Overall, leaving LED strip lights on all the time is generally safe and feasible, but it's essential to consider factors such as heat dissipation, power consumption, and environmental impact. By taking these considerations into account and using energy-efficient LED strip lights, you can enjoy continuous illumination while minimizing energy costs and environmental footprint.

Yes, LED strip lights do come in customizable color as well as bold static colors.

Our 120V RGB LED lights offer no-lag, full-color DMX control across multiple zones. This means that you can quickly change hues to match the atmosphere, making it suitable for dynamic installations like restaurants or event venues.

LED strip lights are able to customize color through the use of RGB (Red, Green, Blue) LEDs. RGB LEDs contain three individual diodes, each emitting one of the primary colors: red, green, or blue. By varying the intensity of each diode, a wide range of colors can be produced. LED strip lights typically have multiple RGB LEDs placed closely together along the strip, allowing for seamless color mixing.

Control mechanisms such as remote controllers, smartphone apps, or programmable controllers are used to adjust the intensity of the individual red, green, and blue LEDs. By mixing different intensities of red, green, and blue light, virtually any color in the visible spectrum can be created. This process is known as color mixing and allows users to customize the color of their LED strip lights to suit their preferences or specific lighting requirements.

When selecting LED strip lights for outdoor use, it's essential to choose products specifically designed to withstand outdoor conditions, including exposure to moisture, dust, UV rays, and temperature fluctuations.

The most important factor to consider when sourcing outdoor lighting is the IP rating.

Look for LED strip lights with a high weatherproof rating to ensure they can withstand exposure to rain, snow, or water splashes. The most common waterproof ratings for outdoor LED strip lights are IP65, IP66, IP67, and IP68, with higher numbers indicating better protection against water and dust ingress.

Lumilum strip lights crafted for outdoor use include: all 120V LED strips, 120V RGB LED strips, and 24V IP67 Waterproof strips.

Our single color 120V LED lights are "plug and play" and do not require bulky drivers or transformers. They are easy to use and install - simply plug the power cord into an outlet and enjoy your lighting! In the case of hardwiring, you can either snip the end of the power plug before the rectifier and connect to power or use a junction box to hardwire direct to power.

For information on individual product specifications, power requirements, or accessories, please refer to the details available in the "specifications" tab on our product pages.

24V LED TAPE LIGHTS

Lumilum 24V LED Tape Lights are high-intensity, energy-efficient LED lights that are flexible, thin, and adaptable to nearly any kind of lighting application.

They are called "tape lights" because they come with an adhesive 3M backing, making it easy to peel and stick them to any surface you desire.

Due to their flexibility and adhesive backing, our Lumilum 24V LED Tape Lights can be installed almost anywhere indoors or outdoors, just check the IP rating.

They can be used for accent lighting, backlighting, task lighting, or even as decorative features. Plus, installation of the 24V LED Tape Lights is simple! Peel the adhesive tape backing, place the strip on the desired surface, and then connect the strip to the power source.

Absolutely! Lumilum 24V tape lights can be cut every few inches (varies by model) at the marked copper connection points also indicated by a scissor icon.

You can connect or interlink strips together, run gaps, or turn corners using our low voltage LED accessories - just be sure to use single color accessories for static color strips and RGB accessories for color changing strips to ensure proper functionality.

You will need a 24V power supply (also called driver, transformer, or power adapter) to illuminate your 24V tape lights, which is not included with the light reel.

You can purchase a power supply separately from our range of accessories. We have options for every need: indoor, outdoor, dimmable, non-dimmable, and heavy-duty.

Ensure that your power source/transformer has enough power capacity to power the LED tape lights being used by using the following formula:

Power required = LED strip watts per/ft x LED strip length per/ft

Example: 3 watts per foot x 14 feet of strip = 42 watts

All information such as watts per foot and strip reel lengths can be found on the data sheets for each product.

LED LIGHT BULBS

No, LED light bulbs do not contain mercury or other hazardous materials, unlike fluorescent bulbs, which typically contain small amounts of mercury. This makes LED bulbs safer for both the environment and human health.

Yes, Lumilum LED light bulbs are versatile and can be used in various fixtures or as direct replacements for 50W halogen bulbs. However, it's essential to consider a few factors to ensure optimal performance:

  • Compatibility – Check the compatibility of the LED bulbs with your specific fixture. Most fixtures designed for incandescent bulbs will work, but it's always a good idea to verify.

  • Dimmer Compatibility – If your fixture has a dimmer switch, make sure the LED bulb is dimmable if you intend to use it with the dimmer. Not all bulbs are compatible with all types of dimmer switches so it's best to check the packaging or read manufacturer's specifications.

  • Base Type – Lumilum offers LED bulbs with different base types, such as MR16 and GU10. Ensure that the base type matches the socket type of your fixture.

  • Voltage Requirements – Confirm whether your fixture operates at 12 or 120 volts to ensure compatibility with Lumilum's LED bulbs. Using the correct voltage is crucial for proper functioning and longevity.

Lumilum LED light bulbs are available in various color temperatures, ranging from warm white (soft, yellowish light) to cool white (bright, bluish light).

Color temperature options include:

  • Warm white (2700K-3000K)
  • Natural white (4000K)
  • Cool white (5500K)

When evaluating the up-front cost of LEDs, factoring in their lengthy lifespan and low energy use in comparison to traditional incandescent bulbs makes it easy to understand why they're initially more expensive.

But, since LED light bulbs use less energy to produce the same amount of light, the energy savings from a switch to LED means that the up-front cost is paid back quickly so you'll end up saving money over the life of the bulb. Calculate costs by with the LED Energy Savings Calculator.

Orders / Returns / Warranty / Shipping

Simply visit our website, browse our product catalog, and add your desired items to the shopping cart. Follow the checkout process to complete your order.

To initiate a return, contact us via our web form, call us toll-free at (855) 586-4586, or e-mail us at support@lumilum.com

Please be sure to include your name, order number, or email used for the order you are referencing.

RETURNS WITHIN 30 DAYS - RESTOCKING FEE WORTH 20% OF THE ITEM PURCHASE PRICE

RETURNS WITHIN 31-90 DAYS - RESTOCKING FEE WORTH 40% OF THE ITEM PURCHASE PRICE

RETURNS AFTER 91 DAYS NOT ACCEPTED

Please note that the following Lumilum products will not be accepted for return:

  • Custom-cut items, such as segments of LED strip lights
  • Discontinued or special order items
  • Products modified from their original condition
  • Open units, units that require repackaging, or units in an unsuitable resale condition
  • Closeout, re-manufactured or refurbished products

For more infomation, view our full return and refund terms.

We offer free ground shipping on all orders over $150 shipping to the contiguous (lower 48) United States. All shipping methods and timelines are provided upon checkout.

At Lumilum, we are committed to providing our customers with high-quality products and exceptional service. That's why we proudly offer a 3-year warranty period on all our products.

If any issues arise within the warranty period, simply reach out to our dedicated customer support team, and we will promptly assist you. For more information, view full warranty terms.

Yes! To locate a nearby retailer, visit the 'Resources & Support' tab on our website and click on 'Locate a Distributor.' On the distributor search portal, input your zip code to display the closest retailers in your area. Using the contact information provided, you can check to see if the store has stock.

If you're local to South Florida, you can purchase and pick up from our main office.

If the provided address on your order is incorrect, please contact us via email support@lumilum.com or by phone at (305) 233-2844 to make edits before it departs our warehouse.

We usually ship orders the same day they are received so any changes should be made before 3pm EST.

For orders that have already left our facility, address changes can be made through the carrier (UPS). If you're unable to make changes through the carrier, reach out to us and we'd be happy to help!

products / Resources / Support

To become a Lumilum LED reseller, simply fill out the Distributor Sign-Up Form on our website. One of our sales representatives will contact you shortly after receiving your information.

At Lumilum we design, develop, and manufacture several product lines of LED Products such as: 120V LED Strip Lights, 24V LED Strip Lights, Small LED Flood Lights, Large Area LED Flood Lights, LED Panel Lights, several models of Small Dimmable LED Bulbs, as well as other specialty lighting products such as LED Under Cabinet Lighting.

For custom quotes or large scale projects, feel free to reach out to us by phone 1-855-586-4586 or by email support@lumilum.com to set up an account and work with one of our dedicated LED experts.

If you have any additional questions, concerns, or want to chat about a project, you can reach out to us directly via our Contact Us page or by phone (855) 586-4586

We have a resource page dedicated to product spec sheets where you can find technical specifications, product measurements and weights, as well as installation diagrams for some items.

Absolutely! We have experience in providing high-performance lighting solutions for a variety of commercial and industrial projects, such as the Miami Porsche Design Tower, Aloft Hotels, Best Western Hotels, Golden Nugget Casino, Cleveland Rocket Mortgage Arena, Universal Studios Florida, and nationwide TGI Friday's.

You can check out our customer project gallery for inspiration.

The vendor credit application form is available under the 'Resources & Support' tab on our website, click on 'Spec Sheets & Forms' section and scroll down to the bottom of the page for the forms sections.

Download the Credit Application Form, fill it out, and follow the submission instructions provided.

Have a question that isn't answered here? Let us know!